Please note: We aim to get made-to-order products dispatched within 2-3 weeks.
Return Authorisation

All returns — refunds and exchanges — require a Return Authorisation code.

You must generate a Return Authorisation code using the form below prior to returning an item otherwise we will not be able to process your return in a timely manner. After generating the code, please place the return label with the code clearly on your package and return it to: Gibson Saddlers Ltd, Queensberry Road, Newmarket CB8 9AX, Suffolk, United Kingdom

Purchase information
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Return details